1. Returns & Exchanges
Q: What is your return and exchange policy?
A: We offer a postage-paid 30-day return policy. You have 30 days after receiving your item to request a return. To be eligible, ensure your item is unworn, unused, with tags, and in its original packaging. For detailed information, please refer to our Returns & Refunds Policy.
2. Sizing Information
Q: How do I determine my size?
A: Each product page includes a detailed size guides to help you find the perfect fit. If you need further assistance, please contact our customer service team at hello@beach-boutique.com.
3. Shipping Details
Q: How long does shipping take?
A: Delivery times vary based on your location:
• Products from the USA: Typically arrive within 5–12 business days.
• Products from China: May take 10–20 business days, depending on your location.
For more details, please see our Shipping Policy.
Q: Do you ship internationally?
A: Yes, we offer free worldwide shipping on all orders.
4. Order Tracking
Q: Can I track my order?
A: Absolutely! Once your order is processed and shipped, you’ll receive a confirmation email with tracking details. You can also use our Track Your Order page for real-time updates.
5. Payment Methods
Q: What payment methods do you accept?
A: We accept a variety of secure payment methods, including major credit and debit cards, PayPal, Apple Pay, and Google Pay. For a comprehensive list, please visit our Payment Information page.
6. Product Care
Q: How should I care for my beachwear items?
A: To maintain the quality of your items:
• Hand wash in cold water with mild detergent.
• Lay flat to dry.
• Avoid bleach, fabric softeners, and tumble drying.
7. Company Information
Q: Who operates Beach-Boutique.com?
A: Beach-Boutique.com is a trading name of Shop Wave Trading Ltd, a registered company in the United Kingdom. For more details, please visit our About Us page.
